Responsible Gaming
Gaming Should Be Entertainment
At Winexch on tallbird.in, we believe that online gaming and wagering should be enjoyed as a form of entertainment only. Gaming is never a reliable way to earn money or solve financial problems. The house always has a mathematical advantage, and losses are an expected part of the experience.
Please gamble responsibly and within your means. Only spend what you can afford to lose.
Age Verification
In India, you must be 18 years of age or older to participate in online gaming and wagering activities. We strictly enforce age verification to protect minors.
If you are under 18, or if you believe a minor has accessed our platform, please contact us immediately.
Warning Signs of Problem Gambling
Recognise these warning signs in yourself or others:
- Chasing Losses: Gambling more to try to recover money you've lost
- Loss of Control: Inability to stop gambling or limit your wagers
- Hiding Gambling: Keeping gambling activities secret from family or friends
- Neglecting Responsibilities: Missing work, school, or family obligations due to gambling
- Financial Strain: Using money meant for essentials (rent, food, bills) to gamble
- Borrowing to Gamble: Taking loans or using credit cards to fund gaming
- Mood Swings: Becoming irritable or anxious when unable to gamble
- Escalating Stakes: Needing to wager larger amounts to experience the same excitement
- Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
If you recognise any of these signs, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
We offer the following tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose in a given timeframe
- Reality Checks: Receive periodic reminders of how long you have been playing and how much you have spent
- Session Time Limits: Automatically log out after a predetermined gaming session duration
- Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access for a set period
To access these tools, log into your Winexch account and visit the Responsible Gaming settings. If you need assistance, contact our customer support team.
Support Organizations & Helplines
If you or someone you know is struggling with problem gambling, reach out to these trusted organisations:
India
- All India Gaming Federation (AIGF): For responsible gaming information and resources
- AASRA (Suicide Prevention): 9820466726 (also supports gambling-related distress)
International Resources
- GamCare (UK): www.gamcare.org.uk – Free, confidential support and counselling
- GamStop (UK): www.gamstop.co.uk – National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (US): www.ncpgambling.org – 1-800-522-4700
Need Help? Reach Out Today
Problem gambling is a serious issue that affects individuals and families. You are not alone, and help is available.
If you are experiencing difficulties related to gambling, please:
- Contact one of the support organisations listed above
- Speak with a trusted friend, family member, or counsellor
- Use our self-exclusion tools to take a break
- Reach out to our customer support team for assistance
Taking action today can change your tomorrow. Please seek help if you need it.